At 899bdt, we believe that gambling should always be an enjoyable pastime — never a source of financial stress or personal harm. This page outlines the tools, resources, and policies we have in place to keep every player on our platform safe.
899bdt operates on a simple principle: gambling is entertainment. Whether you are placing a cricket bet during the BPL season, spinning slots on a Friday evening, or joining a live baccarat table, the experience should add excitement to your day — not anxiety to your life.
We recognise that for a small number of players, gambling can escalate from casual entertainment into something more difficult to manage. That is why 899bdt has integrated a comprehensive set of responsible gaming tools directly into the platform — available to every registered player, free of charge, at all times.
These tools include deposit limits, session time reminders, cooling-off periods, temporary account suspensions, and permanent self-exclusion. If at any point you feel that your gambling habits are changing in a way that concerns you, we encourage you to use these features without hesitation — and to reach out to our support team, who are available around the clock.
Our responsible gaming policy applies equally to all players across Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else in the country. 899bdt is committed to providing a safe, fair, and transparent platform that puts player wellbeing first.
Responsible gaming starts with awareness. Watch out for these signs that gambling may be becoming a problem:
Gambling outcomes are determined by random number generators and statistical probability. No strategy, system, or pattern of play can guarantee winnings. Never gamble with money you cannot afford to lose, and never treat gambling as a source of income or a way to recover financial losses.
Every 899bdt account comes with a built-in set of player protection tools. Here is a summary of what is available and how each feature works.
Set a daily, weekly, or monthly cap on how much you can deposit into your 899bdt account. Once a limit is in place, it cannot be increased until a mandatory cooling-off period has elapsed — ensuring that impulsive decisions during a session cannot override your planned budget.
Configure automatic reminders that alert you when you have been active on the platform for a set period — for example, 30 minutes, 1 hour, or 2 hours. These notifications appear as on-screen prompts, giving you a clear moment to pause, assess your session, and decide whether to continue.
Request a short-term break from gambling by activating a cooling-off period of 24 hours, 48 hours, or up to 7 days. During this period your account will be suspended for all betting and gaming activity. Deposits are blocked, and no promotional offers will be sent to you during the cooling-off window.
If you need a longer break, 899bdt offers a formal self-exclusion programme. You may exclude yourself for a period of 1 month, 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended, marketing is stopped, and reactivation requires a deliberate request after the exclusion period has fully expired.
In addition to deposit limits, you can set a maximum loss threshold per day, week, or month. Once you reach your loss limit within that window, the platform will automatically prevent further wagering until the limit period resets. This ensures that a single bad session cannot spiral into a significantly larger loss.
Enable periodic reality check messages that display your net session result — showing how much you have wagered, won, and lost since you logged in. Seeing accurate figures in real time helps you make informed decisions about whether to continue playing, rather than relying on an imprecise memory of your session.
Setting up any responsible gaming feature on 899bdt takes under two minutes. Follow the steps below or contact our support team directly and an agent will assist you with the setup process at no charge.
Please note: decreases to existing limits (for example, lowering a weekly deposit cap) take effect immediately. Increases to limits are subject to a mandatory waiting period before they become active — this is a deliberate safeguard.
Self-exclusion requests are processed within one (1) business day of submission. If you require an urgent account suspension, contact live support directly for same-day action.
Access your account using your registered credentials. Ensure you are on the official 899bdt platform at 899bdt.bid before entering any login details.
Once logged in, go to the Account Settings section from your profile dashboard. Look for the "Responsible Gaming" or "Player Safety" sub-menu within settings.
Choose from the available options: Deposit Limit, Loss Limit, Session Reminder, Cooling-Off Period, or Self-Exclusion. Each option includes a clear description of how it works before you activate it.
Enter the specific values for your chosen tool — for example, a weekly deposit cap of ৳5,000 or a session reminder after 60 minutes. Review the parameters carefully before confirming.
Submit your selection. You will receive a confirmation notification on-screen and via email. The tool will take effect according to the processing time stated in the confirmation message.
If you encounter any difficulty activating a tool, or if you require an urgent account suspension, contact the 899bdt support team via live chat or email at any time. Support is available 24 hours a day, 7 days a week.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to activate one of our responsible gaming tools or reach out to our support team for confidential guidance.
Have you ever spent more time or money gambling than you originally planned for that session?
Have you gambled to try to win back money that you previously lost?
Have you found it difficult to concentrate on work, study, or family responsibilities because you were thinking about gambling?
Have you borrowed money, sold items, or used funds meant for essential expenses (rent, food, bills) in order to gamble?
Have you felt irritable, restless, or anxious when you tried to reduce or stop gambling?
Have you concealed the extent of your gambling activity from people close to you — family members, a spouse, or a trusted friend?
Have you gambled as a way of escaping stress, anxiety, low mood, loneliness, or other personal difficulties?
Have you continued to gamble even after telling yourself — or promising someone else — that you would stop?
Two or more "yes" answers is a signal worth taking seriously. We encourage you to take a break using our cooling-off or self-exclusion tools, and to speak honestly with someone you trust about what you are experiencing. You can also contact our support team at any time — all conversations about responsible gaming are handled with complete confidentiality and without judgment.
899bdt operates an absolute minimum age policy of 18 years. No individual under the age of 18 is permitted to register an account, make a deposit, place a wager, or access any real-money gaming feature on the 899bdt platform.
All new accounts are subject to identity and age verification as part of our Know Your Customer (KYC) process. Players may be required to submit a valid National ID card, passport, or birth certificate to confirm that they meet the minimum age requirement before withdrawals are processed.
If we have reasonable grounds to suspect that a player is under 18, the account will be suspended immediately pending verification. Any funds deposited by a confirmed underage player will be returned, and the account will be permanently closed.
If you are a parent or guardian and believe that a minor in your household has accessed 899bdt, please contact us immediately at [email protected] and we will take immediate action.
All players must complete identity verification before their first withdrawal. Accepted documents include National ID (NID) card, passport, and driving licence. Verification protects both the player and the integrity of the platform.
During registration, players must provide their date of birth and confirm that they are 18 years of age or older. This declaration is cross-referenced against submitted identity documents during the verification process.
We recommend that parents and guardians use device-level parental control software to prevent minors from accessing gambling websites. Free filtering tools are available for Android, iOS, and most home broadband routers.
If gambling is causing you stress, financial difficulty, or relationship problems, taking the first step to ask for help is a sign of strength — not weakness. The 899bdt support team is available 24 hours a day, every day of the year, to assist you with account restrictions, self-exclusion, and to connect you with the appropriate resources.
Our responsible gaming support agents are trained to handle all enquiries with empathy and complete confidentiality. To request account restrictions, a cooling-off period, or self-exclusion, contact us at:
Please use the subject line "Responsible Gaming Request" for priority handling. Response time: within 2 hours during business hours; same-day for urgent requests.
Access live chat directly from your 899bdt account dashboard. A support agent will respond within minutes and can action account restrictions immediately upon your request.
For formal self-exclusion requests or detailed responsible gaming enquiries, email [email protected]. Written requests create a clear record and are processed within one business day.
Now that you know about our responsible gaming tools and policies, explore 899bdt's full range of games and betting markets — and remember to play within your limits.
18+ only. Gambling can be addictive. Please play responsibly and within your means.